This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to MetaSpine Chiropractic, 1904 Roper Mountain Rd, Greenville, SC 29615.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: SC, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to MetaSpine Chiropractic, accessible from here.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Cookies by PrivacyPolicies Generator.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
– MetaSpine Chiropractic is the sole owner of the information collected on your site, and you only have access to/collect information that is voluntarily given to you via email or other direct contact from the patient.
– MetaSpine Chiropractic will not sell or rent a patient’s contact information to third parties for marketing purposes.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
We may use third-party Service Providers to provide better improvement of our Service.
Google Places
Google Places is a service that returns information about places using HTTP requests. It is operated by Google
Google Places service may collect information from You and from Your Device for security purposes.
The information gathered by Google Places is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
By visiting this page on our website here.
By mail: 1904 Roper Mountain Rd, Greenville, SC 29615
First experience going to a chiropractor and won’t go anywhere else. I lift frequently and work outside and was having issues with mobility, especially my hip and shoulder, and after just a few sessions the sense of relief is incredible. Dr. Alex knows what she’s doing and got down to the root of the problem immediately and we began fixing it. Cannot recommend enough!
Dr. Alex is amazing! I have had an excellent experience with the care I have received there so far. She explains everything very clearly and really takes the time to listen to your personal needs. The decompression machine and adjustments have truly improved my mobility and pain in my back and hips. She is extremely accommodating to your schedule and makes getting an appointment very easy. I highly recommend MetaSpine for anyone looking for excellent chiropractic care!
Dr Alex Smith is the best! Her decompression table does wonders for my lower back. I stand taller, walk better and hadn't realized how much pain I had in my back until it was gone! Thanks Dr Alex! I continually recommend family and friends to MetaSpine.
INCREDIBLE!! I was having so much back pain and Dr. smith took me in the same day; did x-rays and explained everything in great detail!
Dr Alex is so knowledgeable. She did x rays and explained to me what she saw and made a plan to fix it. No more batman neck!!!
I had the opportunity to visit during their free day and had a great experience!! The office was welcoming, professional, and helpful. It was clear they genuinely care about their patients! Alex was the best and made me feel comfortable! She is very knowledgeable and quickly got me all fixed up! I definitely recommend checking them out.
Dr. Alex made it super easy and comfortable to make my first appointment. I also really enjoyed the variety of options she offers, from traditional chiropractic care to the traction table device and beyond. The ambience and vibes were awesome! Anyone looking for great chiropractic care in the area should definitely check out MetaSpine!
Absolutely love Dr. Alex! She is incredibly kind and truly cares about your long term health.
It’s hard to find someone that you knows has your best interest in mind. Alex is great when it comes to listening to what I needed help with before prescribing a solution. 100% recommend!
Dr. Alex has worked a miracle on my 50 yr body. I am now able to workout like a teenager again. Thanks to Dr. Alex and my coach, I am looking like a buff geriatric Lol!…..Absolutely The Best Dr. In The Area!
Dr. Alex and her team are fantastic! I was blown away by their care and service. I find them quite affordable as well. Would recommend 10/10!
I have suffered with TMJ for about 3-4 years now and it has gotten progressively worse. After just two adjustments from Dr. Alex both on my neck and my jaw, I am already feeling relief and my jaw is more aligned. I will absolutely be a patient for life!
Loved Dr.Alex. I am terrified of the chiropractor and she took great care of me. She also explained everything thoroughly and kept the energy fun! I would recommend her to any that’s nervous but wants to understand their underlying issues. I would like to add I came in on the day of their customer service appreciation everything ran so smooth from the moment I walked in to the moment I saw a Dr Alex her team is fabulous and I’m looking forward to my next appointment!
We LOVE Dr. Alex! Not only is she extremely welcoming every single visit, but she is intricate and precise in her work. We always leave feeling ten times more relaxed than when we walked in, and our sleep has improved significantly. Thank you, Dr. Alex, for your hard work and dedication to our communities care!
Highly recommend. I am feeling great & back to "Jackie!" After moving here last year I neglected to make finding a new chiropractor a priority. Of course, crisis struck & I needed help quickly. After calling several offices I immediately felt comfortable with Dr Smith's demeanor, willingness to answer my questions & scheduling availability. At my initial visit her care recommendations were the same as the care I received from my previous doctor. The "crisis" pain was relieved very quickly, and in just a few short weeks I am on the verge of returning to the maintenance care routine I've had for the last ten years. Thank you!
I genuinely don’t have words for how amazing Alex is! I took my 4 week old, who’s doctor had recommended starting physical therapy to correct and issue with his neck. In just one appointment she had my sweet baby boy turning his head in every direction, and this is the most relaxed he has been since birth! I cannot recommend Alex enough!
Dr. Smith was very kind and polite and listened well. She was not judgmental and offered really good advice when I shared my poor posture habits/lifestyle. Facility was very clean and welcoming. I would recommend Dr. Smith and Metaspine Chiropractic to anyone!
Neck & back pain that I had for 6 months was gone in days!!! 10/10
Dr. Alex is fantastic! Extremely friendly and very knowledgable. She is the best chiropractor I have ever been to! 10/10 would recommend.
Great experience. Took time to explain everything without overloading me with a bunch of medical terms. And super polite
I joined for spinal decomp. The equipment is new, the treatment room is relaxing and restful.<br>My decompression experience is 100% perfect and my lower back is pain free!! I highly recommend Metaspine.
Dr. Alex is great, very knowledgeable and very personable, makes you feel at ease. Would highly recommend Meta Spine Chiropractic
Looking to upgrade your health? Look no further than Dr.Alex at MetaSpine. Dr. Alex is consistent, thorough, and passionate about making sure you're feeling your absolute best. You won't regret living your best life. Visit Dr. Alex!
My brother 1st told us about Dr. Alex and we have been hooked ever since. Come see her, you wont be disappointed.
So thorough and so informative! Absolutely loved everything about this experience. Alex was the best, explained everything so well and made it so easy to understand. She made my first chiropractor experience welcoming and unnerving. I would recommend everyone to come see her!
Dr. Alex is one of the best. She genuinely cares about her patients, and provides excellent care. She's incredibly personal and easy to communicate with. I highly recommend her for Chiropractic care.
Dr. Alex is amazing. Being a big guy with a hip replacement, I can get pretty sore day to day. After corrections with Dr. Alex I feel great! FAR less discomfort day to day. Super personable and listens really well. Do yourself a favor and go check her out!
I’ve been going to Dr. Alex about six weeks now and already see such a huge difference in my pain! Having struggled with sciatica and neck pain for years and bad experiences with other chiros, I decided to give it one last chance with Alex and thank goodness I did. I wouldn’t trust anyone else with my spine!
Dr. Alex is awesome, she’s very personable yet professional. First visit she took X-rays to see what’s going on and formulates a plan based on your needs. Highly recommend.
Dr. Alex is wonderful!! She’s very knowledgeable and explains everything in a way that’s easy to understand. She truly cares about her patients and their experience, and her office is beautiful and up-to-date. Highly recommend!
My body feels so much better now! I can workout and run and I feel great because of Alex!!
Alexandra is a phenomenal chiropractor. She has taken her time to help people out even when there wasn’t time to be made. If you need a good chiropractor, Alexandra is the one for you guys as she takes care of you as if you were her own family.
So appreciative of Dr Alex for helping me. She is a life saver!!!
Best chiropractor in the upstate! Wouldn’t give my business to anyone else.
Dr. Alex has been a pleasure. The professionalism, expertise and patient understanding is outstanding. I went in due to serious lower back pain that was extremely debilitating and she was able to help me and coach me through the healing process. I feel much better now. I even trust her with my own family to come in and receive chiropractic treatment. She was a great decision we made to include her in bettering our overall health. I highly recommend!
Dr. Alex is an excellent chiropractor. I’ve seen real improvement in my shoulder pain, my posture has noticeably improved, and my neck curvature is being properly readjusted. Every visit is a positive experience—it’s always a pleasure to walk into the office. Highly recommend.
I had my first session with Dr. Alex at MetaSpine Chiropractor today for lower back pain and the entire experience was exceptional. Booking online was quick and seamless, and I was able to get an appointment right away. The facility is in a convenient location, beautifully designed, and equipped.<br><br>From the moment I walked in, Dr. Alex made me feel welcomed and completely at ease. She explained every step of the process in a clear and thorough way, stopping periodically to check in and make sure I understood and felt comfortable. I didn’t have to wait at all when I arrived and the session was well-managed, efficient, and incredibly informative.<br><br>Dr. Alex is clearly extremely knowledgeable, yet she communicates everything in a simple and approachable way. I left feeling confident in the care I received and grateful to have found this practice. I will definitely be returning to MetaSpine Chiropractor and will absolutely be recommending Dr. Alex to friends and family!
Dr. Alex is great! She’s very thorough and explains everything very well. Her assessments are very detailed and helpful to finding the best plan to give relief to pain. She’s been very helpful in finding a solution for my severe migraines! Highly recommend.
Metaspine is the best! For years, I’ve struggled with migraines that get worse with stress. After a treating at MetaSpine, I have been migraine free for months! The facility is always clean and welcoming. They walk you through every step in the process, so it’s perfect even if you are new to chiropractic care like me.
Highly recommend everyone come see Dr. Smith. You won't regret it and your spine will thank you.
I cannot say enough good things about Dr. Alex and Metaspine Chiropractic. After pregnancy I struggled with debilitating sciatic nerve pain to the point where I could barely hold my daughter some days. I decided to begin treatment here and I’m not even halfway through my care plan and I have zero pain.<br><br>It has truly been life changing. I can move comfortably, pick up my daughter, and go through my day without the constant discomfort that had become my normal.<br><br>Dr. Alex is incredibly knowledgeable, patient, and intentional with every adjustment. I genuinely wish I had done this sooner. I highly recommend Metaspine Chiropractic to anyone dealing with pain, especially postpartum moms.
Dr. Alex is super knowledgeable and the environment is extremely clean and friendly. 10 out of 10 would recommend to anyone in need of a good chiropractor.
Absolutely recommend this practice to anybody looking for anybody more than just a chiropractor was going to lay you down and crack your back. Dr. Alex went over everything was, very thorough taking x-rays and setting me up with a very comprehensive care package. I went in there, struggling to walk after four back surgeries and I didn't even have to tell her I had titanium in my back.She knew what she was looking at on the x.Rays and made sure that around that area she was going to be very safe and very careful and take care of me. Highly recommended!
Dr. Alex is incredibly knowledgeable and extremely thorough. My back already feels better.
Metaspine Chiropractic gave me the best chiropractic experience I’ve ever had. Dr. Alex took the time to walk me through my X-rays in a way that actually made sense. She explained exactly what would be adjusted, why it mattered, and made sure I understood everything before moving forward. I felt completely comfortable the entire time thanks to her care and clarity.<br><br>Reece also made a great impression by giving me a full tour of the space. She explained what each area was for and helped me feel at home right away. The entire visit was smooth, welcoming, and genuinely reassuring.<br><br>I walked out feeling informed, cared for, and confident in the treatment plan. Metaspine Chiropractic truly sets the bar high and I will definitely be returning.
Amazing staff and overall amazing atmosphere! Dealt with upper back and neck pain for some time and MetaSpine has been very helpful and I haven’t felt much pain there since I started going!<br><br>Highly recommend
I can’t recommend Meta Spine enough! From the moment I walked in, the staff made me feel comfortable and cared for. The office is clean, welcoming, and very professional.<br><br>Every appointment feels personalized, and you can tell the entire team genuinely cares about helping their patients feel better. If you’re looking for a chiropractor who is knowledgeable, attentive, and results-driven, Meta Spine is the place to go!
I came to MetaSpine at the beginning of 2025 with severe headaches that were affecting my daily life. After just a few sessions, my pain began to ease up — and today, my headaches are completely gone. I still see Dr. Alex regularly to maintain my health, and she recently helped me overcome excruciating neck and shoulder pain as well. I highly recommend MetaSpine to anyone looking for genuine, effective care!
From the moment I walked in, Dr. Alex was immediately accommodating and welcoming. Both professional and personable, and so so thorough!! It’s not your standard appointment, Dr. Alex truly wants her patients to understand their treatment and their symptoms + why they’re happening. You’ll leave your appointments feeling better AND with lots of education about your spine. I can’t express enough how much I’d recommend this practice to others!! I hope this practice has continued longevity in this area :).
The staff is amazing and so attentive. Highly recommend to anyone looking for a chiropractor.
Dr. Alex is hands down one of the most thorough chiropractors I’ve worked with. She walked me through my X-rays in detail, helping me clearly understand what needed to be addressed and why. What stood out most was how she personalized everything around my lifestyle as a health, fitness, and strength coach, factoring in the demands of my training instead of giving a one size fits all plan. I left with a clear game plan, actionable steps, and genuine confidence that my spine health is in great hands. Highly recommend.
Great service with amazing customer service. I can definitely tell a difference in how I feel after every time.
I walked into Dr Alex Smith’s office in sharp intense pain in my leg/thigh with difficulty walking. Dr Smith took the pain away!! I am very happy I found Dr. Smith!!